We don't sell off-the-shelf bots. Every system is built for your business: your customers, your rules and the software you already use. It takes over the repetitive work, so your team can focus on what matters.
Hello! Do you have a double room free for 12–14 October?
Demo · sample conversation
Works with the tools you already use
Website
WhatsApp
Viber
Email
Calendar
Spreadsheets
CRM
Invoices
Messenger
Booking systems
Website
WhatsApp
Viber
Email
Calendar
Spreadsheets
CRM
Invoices
Messenger
Booking systems
An off-the-shelf chatbot or a system made to fit
The difference isn't the technology. It's how well the system knows your business.
Off-the-shelf chatbot
×One template for every business
×Generic answers, often inaccurate
×Can't see your calendar, CRM or stock
×You adapt to it
×Nobody checks whether it works well
A system by Wavsy
Built after an audit of your processes
Speaks with your prices, policies and tone
Connected to the software you already use
It adapts to the way you work
We measure results and improve it every month
Three ways AI can work for you
We start from one concrete task, not from the technology.
01
AI assistant
Answers your customers around the clock, in their language. It knows your services, prices and policies, and when it doesn't know, it hands the conversation to a person.
Website, WhatsApp and Viber
Bulgarian, English, German
Hands over to a person when needed
02
AI agent
It doesn't just answer, it acts: books appointments, drafts quotes, checks availability. It works inside the tools you already use.
Appointments and bookings
Draft quotes and emails
A person approves what matters
03
Automation
Takes over the routine between your systems: enquiries, spreadsheets, invoices, CRM. No new software to learn. The work simply gets done.
Enquiry to CRM in seconds
Reports that write themselves
An alert when something needs attention
In practice
answers your customers, weekends included
24/7
answers your customers, weekends included
languages: Bulgarian, English and German
3
languages: Bulgarian, English and German
weeks of pilot before you decide
2–4
weeks of pilot before you decide
of important actions go through a person
100%
of important actions go through a person
What it can take over in your industry
Examples we start the conversation from. The real system comes out of the audit.
Enquiries and bookings around the clock
Answers guests in Bulgarian, English and German
Checks free rooms and sends the request to reception
Every request goes through clear steps. You see what was done and approve what matters.
1Request
2AI agent
3Calendar
4CRM
5Email
6You approve
Sample task
Appointment request · Monday, 10:00
Request read
Free slot found in the calendar
Customer added to the CRM
Confirmation waiting for your approval
Done in 8 sec
From a conversation to a system that works
01
Conversation
You tell us how you work and where time gets lost.
02
Audit
We map your processes and pick the task with the biggest impact.
03
Pilot
For two to four weeks the system runs under real conditions, closely watched.
04
Build
We extend what has proven that it works.
05
Care
We monitor quality, keep its knowledge current and improve it every month.
What you get
01
A process audit
A written account of where time is lost and which task to automate first.
02
A working system
An assistant, agent or automation connected to your software.
03
A monitoring dashboard
You see the conversations, the actions and what waited for approval.
04
Team training
We show your people how to work with the system and when to step in.
05
A monthly report
What the system did, where it went wrong and what we are improving.
06
The system is yours
After the final payment the code and configuration stay with you.
Rules we don't break
We always say it's AI
Your customers know they are talking to an assistant and can always ask for a person.
A person decides what matters
Payments, refusals and anything irreversible go through your approval.
Your data stays yours
We work under GDPR and use only the data we need. After the final payment the system is yours.
No invented promises
We measure the results in the pilot and show you the real numbers.
Questions about AI systems
How much does it cost?+
It depends on the task and on the software the system has to connect to. After the audit you get a clear quote with scope and price before we start.
How long does it take?+
The pilot usually takes two to four weeks. After it we decide together what to extend.
Will it replace our staff?+
No. The system takes over the repetitive work, and your people stay on the conversations and decisions that need a person.
What if the AI makes a mistake?+
That's why we start with a monitored pilot. Important actions need approval, every action is logged, and when the system is unsure it hands over to a person.
Where is our data kept?+
We work under GDPR, use only the data we need and choose providers with a data processing agreement. Where possible, data stays in the EU.
Do we need to change our software?+
Usually not. The system connects to what you already use: website, email, calendar, spreadsheets, CRM.
Which languages does it speak?+
Bulgarian, English and German, and other languages when needed.
Have an idea?Tell us.
Fill in the form for WhatsApp. Or text us on Viber — no form needed. We reply within 2 calendar days.